Privacy Policy | DDrumist EasyBuy

DDrumist Easy Buy

Last updated: [Insert Date]

At DDrumist Easy Buy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with us online or through social media.

1. Information We Collect

We may collect the following types of information when you place an order, contact us, or interact with our services:

a) Personal Information

Full name
Phone number
Email address
Delivery address
Social media usernames (when orders are placed via social platforms)

b) Order & Customization Information

Product details and preferences
Custom messages, names, images, or designs provided by you
Payment confirmation details (we do not store full card or mobile money credentials)

c) Technical Information

IP address
Device or browser information (when visiting our website)

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Create and deliver customized products
Communicate order updates and support
Improve our products and services
Comply with legal or regulatory requirements

We do not sell or rent your personal data to third parties.

3. Sharing of Information

Your information may be shared only with:

Delivery and courier partners (for order fulfillment)
Payment service providers (for transaction processing)
Service providers assisting in business operations

All third parties are required to handle your data responsibly.

4. Social Media & Messaging Platforms

Orders placed via platforms such as Instagram, Facebook, WhatsApp, or other social media are subject to both this Privacy Policy and the privacy policies of those platforms.

We are not responsible for how third-party platforms manage your data.

5. Data Retention

We retain personal information only for as long as necessary to:

Complete transactions
Provide customer support
Meet legal or accounting obligations

Customization files and order records may be stored for reference or reorders unless you request deletion.

6. Data Security

We take reasonable steps to protect your information from:

Unauthorized access
Loss, misuse, or disclosure

However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on applicable laws, you may have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your data (where legally permissible)

Requests can be made using the contact details below.

8. Children’s Privacy

DDrumist Easy Buy does not knowingly collect personal information from children under the age of 18. If such information is identified, it will be deleted promptly.